How do I send an email to attendees?
You have the option to send emails via our backend to all participants or to participants of specific competitions. Under "Communication," "Send Emails," you can send emails.
Overview
You have the option to send emails via our backend to all participants or to participants of specific competitions. Here is how to do it step by step.
Open the E-mail area
In the left-hand menu, go to Communication → Send E-mails. This is where you create and send emails to all or to selected participants.
Create a new email
On the Send E-mails page, click the Write New Email button in the top right corner. A drop-down opens with two options — choose with template editor for the best editing experience.
Enter the email content
A window opens where you fill in:
- Sender name — the name recipients will see
- Subject — the email subject line
- Reply address — where replies should go
- Message text — the body of your email
When finished, click Save at the very bottom.
Choose recipients
After saving, the email is created. On the right side, open the Choose recipients drop-down. You can select all participants or narrow the list down to participants of a specific competition.
Options — schedule for later (optional)
Under the Options tab you can schedule the email to be sent at a later time by setting:
- Date — the day the email should be sent
- Time (optional) — the exact time of day
Leave these empty to send immediately.
Continue to the final step
Once all recipients are selected, click Continue at the bottom of the page. A summary screen opens showing the event, subject, sender name and recipient groups.
Confirm and send
On the final screen:
- Tick the data protection checkbox to confirm the send is compliant.
- Optionally allow the same email address to receive this email more than once.
- Click the green Send E-mails button.
All selected recipients will now receive the newsletter.
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